THRIFT STORE ASSISTANT MANAGER
JOB DESCRIPTION | PUBLISHED OCTOBER 25, 2018
San Francisco City Impact is a non-profit organization that exists to intervene on behalf of the people in the inner city of San Francisco. We ensure every decision keeps our pace, benefits our people, and helps tract towards our strategic plan.
Assist with daily tasks related to running the store: receiving and sorting merchandise, unloading donated merchandise, working with volunteers in sorting, pricing, cashiering, and merchandising activities, providing excellent customer service both in the Shop and over the phone, and other tasks as needed.
SPECIFIC DUTIES AND RESPONSIBILITIES
Take all necessary and reasonable precautions to protect students, equipment, and materials
Assist with receiving and sorting merchandise
Assist customers with unloading donations
Unload donated merchandise at Thrift Shop
Assist with receiving, sorting, and pricing merchandise
Assist with moving and arranging merchandise on Shop floor
Provide tasks for volunteers on daily tasks
Mobilize Missions teams and volunteers to clean, sort, organize, and tag clothing
Train School of Ministry students during their rotations. Assign duties as needed.
Work collaboratively with volunteers and provides ongoing support and guidance
Oversee community service workers
Opens and closes
Answer the phone in a professional manner
Work as cashier lead, train volunteers on the floor, cash register, and pricing as appropriate
Other Shop responsibilities as assigned by the Manager
Contribute to the team, utilize team resources, support team decisions, and maintain positive working relationships with all team members
Demonstrate effective verbal, written, and electronic communication skills; gives and receives feedback in a timely open manner; engages collaboratively in conflict resolution processes as needed
Is flexible and responsive in meeting and exceeding the expectations of all customers, both internal and external
Is competent using information and technology systems
WORK CONDITIONS AND PHYSICAL DEMANDS
Able to perform strenuous physical activities associated with the operations of the Thrift Shop, i.e., lifting, carrying with and without assistance, pushing, and sliding
Must be able to lift 50 lbs. with assistance
Able to stand, stoop, and reach frequently and throughout the work day
This position requires active physical energy; able to maintain productivity in this environment throughout the work day and work week.
Able to work under expectations of meeting deadlines and changing priorities
Able to operate normal business machines such as, but not limited to, computers, cell phones, and copiers
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Must have an intimate, personal relationship with Jesus Christ
Must have compatible theology on major issues of SFCI’s Statement of Faith
Must be committed to serving God and the body of Christ
Minimum high school diploma.
Minimum one year experience in retail, preferably in the thrift, consignment, or used merchandise sales industry.
Excellent customer service skills.
Must be able to demonstrate computer competency
Monday-Friday; select weekends and holidays
40 hours per week; Non-Exempt
School of Ministry students, staff, and volunteers